Shipping policy

Thank you for supporting small business - at Momma Bear, we believe strongly in having product available and that your experience should be as good as we possibly can make it.

Toward that, we promise that all of the product you see is in stock and in our possession, to the best of our ability to maintain an accurate online inventory (everyone makes mistakes!). If our site claims that a product is in stock, then we believe that we have the item in our possession and ready to ship directly to you - we will not sell you something with the intent of having it drop-shipped from somewhere else, and we do not claim to have things in stock before we actually have them.

We ship on all business days and on Saturdays. Our shipping cutoff for the day is about 3:30pm EDT, though often we will ship past that time. If you get your order in before then, it will ship that day barring some unforeseen circumstance. If you need something shipped on the quick, call us! We will go out of our way to make sure we make it happen for you.

Orders that get free shipping will almost always use USPS services.

Shipping Costs & Estimated Delivery Times

Our economy option costs $4.90 for under $50, $6.90 for over $50 but under $75, and is free over $75. Please note that having items returned after leveraging the free shipping option can result in having those shipping fees deducted from the return.

The shipping costs and estimated delivery time for all other methods, usually inclusive of premium or expedited shipping methods, are provided directly from the carriers themselves. Our system looks at the weight of the package and the destination address and asks the carriers for quotes on cost and transit time, and these are provided to you as a courtesy. These can only be generated at time of checkout.

Please note - upgraded shipping options, with expedited speeds, should be considered "best effort" in that the carriers WILL NOT REFUND YOU IF they don't get the items to you in the delivery estimate timeline. This is one of the most frustrating things about shipping carriers - they will charge you for an expensive faster shipping option, but if they fail at achieving this, they will generally not refund you. Further, we can't refund you either - the money you spent on the shipping doesn't go to us, it goes to the carrier. They took it. Our best effort here is to offer those shipping options for those who want them, and to get them to the carrier as fast as possible - but from there, this delivery is out of our hands. WE CANNOT REFUND SHIPPING FEES FOR EXPEDITED OR UPGRADED SHIPPING OPTIONS THAT DO NOT ARRIVE ON TIME.